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 Important IMVU Contact Details [Staff Email]

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PostSubject: Important IMVU Contact Details [Staff Email]   Mon Nov 03, 2008 9:30 pm

This is a list with information and concerning email addresses.
This list can and will be updated in time..

Mod/Staff appeals, PM/homepage harrassments, Mod applications, etc:
communityteam@imvu.com

Harassment Complaints:
Private Homepage message to Van
IMVUsafety@imvu.com

Content Creator Community Manager:
GuardianRob

creatorsupport@imvu.com

Questions concerning adware, viruses, spyware, and privacy:
privacy@imvu.com

IMVU Mobile:
service@imvusms.com

Q – I have meshed an item but I am unsure what class it belongs in, whom do I contact?
A – You can email creatorsupport@imvu.com.

Q – An item I derived has been flagged, yet it is the same as the parent mesh and all the other derivations still in the catalog. This is unfair, what do I do?
A – Email: ratingdispute@imvu.com with your AVATAR NAME, NAME OF YOUR PRODUCT, and link to the PARENT MESH. We will review your case and take action accordingly. You will only receive a response if your claim is denied.

Q – I still don’t have my refund!?!
A – If this is still the case after 10/31/2007, then please write an email to imvurefunds@imvu.com. Please make sure to include your AVATAR NAME and PRODUCT NAME(S); your refund will be processed manually. Please be patient as this is a much slower process. We promise everyone WILL be refunded for any losses.

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